We are happy to offer free shipping on all orders, regardless of the amount. Whether you order a single item or several items, you never pay shipping costs.

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation email, or by entering your tracking number on the following page: North Marlow

Our processing time is 1-3 business days. Once your package has shipped, you can expect a delivery time of 5 to 10 business days. We do our best to get your order to you as quickly as possible, so you can enjoy your new fashion items!

We currently offer shipping to Canada and the United States, and we are working on expanding to more countries.

You can return your items within 30 days of receiving them. To ensure a smooth return process, we recommend reading our return policy, which you can find in the footer of our website. To register a return, simply send us an email. Our team is ready to assist you and guide you through the return process.

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will of course offer a suitable solution.

You can exchange items by returning them according to our return process and placing a new order for the desired item. To start this process, please send us an email at: support@northmarlow.com

Check our size chart on the product page to find the right size for your body type. If you are unsure, please contact us for advice.

Enter your discount code in the relevant field at checkout. The discount will automatically be applied to your total.

We accept various payment methods. You can see the available options at checkout.

You can sign up for our newsletter by entering your email address in the sign-up field at the bottom of the page. You will receive updates on new products and exclusive offers.

If you would like to cancel or change your order, please contact our customer service as soon as possible. We can only make changes while the order is still being processed.

We take your privacy seriously. Read our privacy policy to understand how and why we collect, use, and protect your personal data.